Good location- walking distance to Shinjuku gardens which we highly recommend. Next door to Higashi- Shinjuku station. Many convenience stores in close proximity. Rather than navigate crazy Shinjuku station, go to Shin- Okubu and walk 15 minutes if using the JR line. Cosy beds, great personal amenities.
Ryan
2024年6月
The hotel is next door (give or take 2 buildings) to the tube, the beds and especially the pillow are one of the selling points and one reason I booked here. The hotel has this great method that allows you to put one of two stickers on your door by 1200pm to say to clean your room or just change towels. Every 3rd day they will clean the room for hygiene reasons. This is great for not being disturbed as you're getting ready to go out by the house staff. I chose to clean every day.
Adrian
2023年11月
The location is really great, the higashi Shinjuku station is literally outside the door of the hotel and has a lift, so if travelling with large bags it’s so easy to come and go! The beds were large and comfy. The hotel has a table in reception with toothbrushes, face creams, shower caps etc for you to take as you need. The staff were helpful in storing our bags for a few hours after we checked out and waited for our flight. You can choose a full maid service of the room, or just towel replacements each day, which is handy if you’re only staying a few nights and don’t need a complete make up of the room.
Ashleigh
2025年6月
Location:The entrance to the Higashi Shinjuku station is just a stone's throw away. It is also walking distance to the centre of Shinjuku. The Shinjuku Station and Expressway bus station (same premises) is about a 20min walk. We managed to walk to the Shinjuku bus station with one big bag as we couldn't book a taxi to the station from the hotel due to non availability (tried booking one day ahead - no luck) and couldn't get one from the road either. So keep this in mind if you need to get to the station to get to the airport or somewhere. Plenty of places to eat, convenience stores, and there is a supermarket in the area. I liked this area, away from the crowds and chaos, yet convenient to go anywhere. We sent a bag from Osaka to Tokyo and they kept this with them for 3 days while we were staying in Takayama, which was great. When we checked in, our bag was already placed in the room. The room was just enough for 2, everything worked fine and was very clean. The staff were very pleasent and helpful.
Shalindra
2025年10月
My partner and I are both big fans of this place, having stayed on both of trips to Japan so far. The space itself is nothing to write home about, but well looked after and tidy. The staff are always courteous and friendly, with many speaking great English. Check in and out is straight forward and the hotel is also able to look after your bags in the lobby if needed, which we took advantage of when we arrived a bit too early for check in, but wanted to go and explore. The biggest attraction for us however is the location which is super hard to beat when it comes to getting around Tokyo, makes for a great home base in Shinjuku. The hotel is surprisingly quiet considering its proximity to roads and we had no issues with noise during either stay. They also have really good WiFi and a good range of complimentary toiletries. Couldn't recommend this hotel highly enough. We'll certainly be looking to stay here whenever we return to Tokyo!
Luke
2024年12月
Perfect location for the train station. Our room was small but adequate for the two of us and clean with no odours in or around the hotel. The staff were very friendly and happy to help with any questions we had. We were very happy with our stay and would recommend Sotetsu Fresa Inn.
Lorraine
2025年10月
This was a repeat stay. We specifically chose to stay here again because we like the location - it is just beside entance B2 of the Higashi-Shinjuku metro station and is an easy walk to the Shin-Okubo area. While the rooms are small, they are designed well and are very usable. The staff is great and the hotel and rooms are very clean. We would stay here again if we were looking to stay in this area of Tokyo.
Jonathan
2025年6月
Nice position, right beside metro entrance
Marco
2025年2月
We loved the location of this accommodation, right next to a train station entrance/exit, made it incredibly easy to get around! The breakfast buffet was lovely and always stocked and the free amenities left near the elevator was also handy for things such as face wash, moisturiser etc. The hotel is also conveniently located near a Lawsons, 7/11 and Maccas. It was also a short walk from the Shinjuku Golden Gai area which was great for nights out.
Alana
2025年1月
The hotel staff are amazing, very friendly and helpful. The hotel rooms whilst small have everything you need and if you have forgotten anything the hotel lobby has a desk with almost everything you can think of including sun block all free of charge. The breakfast was adequate to set you up for the day and the restaurant serves some decent food at night. The hotel location is right next to the Metro ideal for getting around Tokyo. We would stay here again.
John
2025年4月