Sotetsu Fresa Inn Higashi Shinjuku

The hotel is next door (give or take 2 buildings) to the tube, the beds and especially the pillow are one of the selling points and one reason I booked here. The hotel has this great method that allows you to put one of two stickers on your door by 1200pm to say to clean your room or just change towels. Every 3rd day they will clean the room for hygiene reasons. This is great for not being disturbed as you're getting ready to go out by the house staff. I chose to clean every day.

The property is in a fantastic location in the Shinjuku Ward, good to use as a base as you explore Tokyo....if you are landing at Narita International airport, you can take the airport limousine bus (3200¥, if I remember correctly) which brings you straight to JR Shinjuku station, here you can either take a taxi to the hotel if u have a lot of luggage, you can walk or take the train to the hotel. The hotel is located literally...I counted 50 steps from the hotel door to the entrance of the station steps (Higashi Shinjuku) very near and convenient. On either side of the hotel entrance and across the road is convenience stores such as 7/11 and Lawson’s , also a Macdonalds and several coffee shops so if you land late at night and need food and other basics, this would be your go quick go to. The hotel has quite a generous thoughtful layout of free amenities for its guests to take such as toothbrushes, hair bands, face masks ect. The water pressure is amazing, I had an amazing shower, the toilet has a strong flush which is great and water temperature was just perfect, you can also adjust these to your liking. Checking in/out is very easy and quick. The bed was very comfortable and so was my pillows, I had a great restful sleep. Highly recommend this hotel and it is value for money! The hotel looks just like the pictures!

My partner and I are both big fans of this place, having stayed on both of trips to Japan so far. The space itself is nothing to write home about, but well looked after and tidy. The staff are always courteous and friendly, with many speaking great English. Check in and out is straight forward and the hotel is also able to look after your bags in the lobby if needed, which we took advantage of when we arrived a bit too early for check in, but wanted to go and explore. The biggest attraction for us however is the location which is super hard to beat when it comes to getting around Tokyo, makes for a great home base in Shinjuku. The hotel is surprisingly quiet considering its proximity to roads and we had no issues with noise during either stay. They also have really good WiFi and a good range of complimentary toiletries. Couldn't recommend this hotel highly enough. We'll certainly be looking to stay here whenever we return to Tokyo!

It was in a good location right next to the train station and walking distance to main attractions in Shinjuku. The staff were so friendly and helpful, even allowed me to leave a bag behind for friends who were arriving in Tokyo the following day free of charge but weren’t staying in that hotel. Very appreciative!

I first used this chain in Kyoto last year and have booked with them 3 times since, in November last year in this hotel and again in Kyoto and Tokyo. The location is fantastic in that the subway entrance is next door. Not too far to get into the centre about 15 / 20 mins. The rooms are clean